Return & Replacement Policy
We want you to shop with confidence. Please review our replacement terms and conditions before placing your order.
TechLoopers Shop does not offer general returns or refunds for change-of-mind purchases. However, eligible products may be replaced if they are delivered damaged or have a genuine defect or operational fault.
Replacement Terms & Conditions
You must record a clear and continuous video while opening the package for the first time. The video should clearly show the package, company markings, labels, stamps and product condition. This proof is required to verify damage or faults present at the time of delivery. Replacement requests without valid unboxing video evidence may not be accepted.
Eligibility for Replacement
A replacement request may be considered when all applicable requirements below are satisfied:
- Product has a genuine manufacturing defect or operational fault discovered within 3 days of delivery.
- A clear and continuous unboxing video is available as proof.
- Original packaging, accessories, manuals, tags and other included items are retained.
- The issue is reported to our support team within the applicable replacement period.
How to Request a Replacement
Follow these steps to submit your replacement request:
Non-Replaceable Items
Important Note
Replacement requests are subject to verification. The presence of an unboxing video does not automatically guarantee replacement; TechLoopers Shop may inspect the product, packaging and reported issue before approving a request.
Shop With Confidence
We are committed to providing genuine products and a transparent replacement process for eligible customers across Pakistan.